Terms of service

Terms of Service

Last Updated: 11 July 2026

Welcome to PestSolve ('Website'), operated by MASAFR LLC, with its registered business address at 447 Broadway, 2nd Floor, Suite 3485, New York, NY 10013, United States, EIN: 32-0861151 ('Company', 'we', 'us', or 'our'). By accessing or using the Website, you agree to these Terms of Service.

1. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to purchase products. By placing an order, you confirm that the information you provide is accurate and complete.

2. Products and Services

We sell ultrasonic pest repellers and related products. Product descriptions, images, specifications, pricing, and availability may change without notice. Images are illustrative and may vary slightly from the delivered product.

3. No Guarantee of Results

Our products are intended to assist in reducing pest activity. Results vary depending on pest species, infestation level, property size, environmental conditions, placement, usage, and other factors. We do not guarantee specific outcomes.

4. Orders

Orders are subject to acceptance and availability. We may refuse, cancel, limit, or verify orders, including suspected fraudulent transactions. Acceptance occurs when your order is shipped.

5. Pricing and Payment

Prices may change without notice. We may correct pricing or technical errors and cancel affected orders with a refund. Payments are processed by third-party providers.

6. Promotions

Promotions, coupons, and discounts may be modified or withdrawn at any time and cannot be combined unless expressly stated.

7. Shipping

Orders are fulfilled through third-party logistics providers. Estimated delivery times are not guaranteed. We are not responsible for delays outside our reasonable control.

8. Customs

Customers are responsible for complying with local import laws, customs duties, taxes, and restrictions.

9. Returns and Refunds

Our Refund Policy forms part of these Terms. Refund eligibility is subject to the policy and applicable law. Return authorization may be required.

10. Chargebacks

Please contact support@trypestsolve.com before initiating a payment dispute. We may provide relevant transaction and delivery records to payment processors.

11. Accounts

You are responsible for maintaining the security of your account and all activity occurring under it.

12. Prohibited Conduct

You may not misuse the Website, commit fraud, interfere with operations, abuse refunds, or attempt unauthorized access.

13. Intellectual Property

All Website content is owned by or licensed to MASAFR LLC and protected by applicable intellectual property laws. Unauthorized copying, scraping, or commercial use is prohibited.

14. Disclaimer of Warranties

Products and services are provided 'AS IS' and 'AS AVAILABLE' to the fullest extent permitted by law.

15. Limitation of Liability

To the fullest extent permitted by law, MASAFR LLC shall not be liable for indirect, incidental, consequential, special, or punitive damages. Total liability shall not exceed the amount paid for the applicable order.

16. Indemnification

You agree to indemnify and hold harmless MASAFR LLC from claims arising from your use of the Website, breach of these Terms, violation of law, or misuse of products.

17. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control.

18. Termination

We may suspend or terminate access where fraud, abuse, legal requirements, or violations of these Terms occur.

19. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles. Exclusive jurisdiction lies in the state or federal courts located in New York, New York, unless applicable law requires otherwise.

20. Severability

If any provision is unenforceable, the remaining provisions remain in effect.

21. Changes

We may update these Terms at any time by posting a revised version on the Website.

22. Contact Information

MASAFR LLC
447 Broadway, 2nd Floor, Suite 3485
New York, NY 10013
United States
EIN: 32-0861151
Email: support@trypestsolve.com